On returning to LA my spouse identified that Carlos was in truth incorrect and Regardless of his assurances, the shoes didn't match. In the defense of Tod's, since They are really handmade you can find occasional modest sizing variations.
We will not believe the way it might have took place. Richard, The shop manager was unwilling to help you me with any remedies. I was extremely let down and won't ever return. Make sure you be careful any time you shop their shoes. Their shoe high quality is declining..
2nd problem with Tod's occurred a 12 months later. My husband purchased me a bag at the Tod's boutique in Florence. He was assured through the income workers the bag may very well be exchanged for one more bag if I didn't like it. Nicely, I did not like it. I brought the bag to Tod's on Madison Avenue, While using the receipt from Tod's Florence. I was told I couldn't return the bag or Trade the bag. The reason I was given: Tod's on Madison didn't stock that type so they could not do a return or Trade over a type they did not stock.
I referred to as this locale twice and verified before I designed a 100-mile excursion to select up an product that was reserved, only to find out it absolutely was the wrong product Once i got there. What a waste of time!
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Crafted in Italy from sleek black calf leather, these sandals from Tod's are adorned Along with the label's signature pebbles throughout th ... More
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The Italian model Tod's was founded by Filippo della Valle in the earlier moved here 1900s. These days his grandsons Diego and Andrea will be the Main government officer and also the vice president, respectively. They adhere to their grandfather's footsteps and constantly operate to build fantastic hand-crafted luxurious footwear.
I are already a loyal Tod's shopper, acquiring numerous handbags over the years. Most in their bags are a tiny bit bland but These are so well tods outlet manufactured and very very well believed out and functionally developed. I've under no circumstances experienced a difficulty with any in their baggage right up until I ordered a $1,800 briefcase for my spouse. The bag had a clasp closure that was malfunctioning that rendered the bag entirely ineffective. Mainly because I obtained the bag at Bergdorf Goodman, Tod's wouldn't repair the bag. I spoke to the store supervisor who referred me to Tod's 1-800 customer service. Customer care was only marginally far more valuable providing to mail me a whole new clasp that I would have to provide to an impartial repair shop for repairing at my own price. Not precisely More… the form of practical experience I would assume on an $1800 order. I brought the bag to an exceedingly reputable maintenance shop in Manhattan (the one which Tod's advised). They claimed the clasp wasn't the issue and that it had been a style and design flaw that was preventing the clasp from maintaining shut. The shop encouraged me never to squander my dollars over the mend as it wouldn't assist The problem. So now I have an $1800 bag that is completely worthless. Second challenge with Tod's occurred a yr afterwards.
I discovered a pair of gray loafers that happened to generally be my dimension, tried it on and was impressed about the fit and its comfiness. They give the impression of being wonderful and ideal for nearly all of my outfit.
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Carlos proceeded to ring up the sale whilst my wife was even now searching for other shoes. Essentially he wished to close the transaction as quick as he could in an effort to get the following transaction. That's not the support that Tod's revenue men and women are recognized for.